Sometimes an application needs to be reset or restarted to recover from an error. Here are ways to do this.

Sync

When you Sync the AppSheet app, the latest version of the app definition and data is always returned.

Restart

When you stop and restart the AppSheet app, the AppSheet app is reset to its starting state, and any software updates to fix AppSheet bugs are applied. 

Stopping AppSheet on Apple iOS

  1. Double-click the Home button to see your most recently used apps.
  2. Swipe right or left to find the AppSheet app.
  3. Swipe up on the AppSheet preview to close AppSheet.

Stopping AppSheet on Google Android

  1. Launch the recent applications menu.
  2. Swipe right or left to find the AppSheet app.
  3. Swipe up on the AppSheet preview to close AppSheet.

Re-Install

Uninstalling and re-installing the AppSheet app from the Google Play Store or the Apple App Store has the same effect as stopping and restarting the AppSheet app. 

This is a simple way of stopping and restarting the app. Many people do not know how to stop and restart an app. They may think they have stopped the app, but it is still running in the background on their mobile device. That is why asking your users to uninstalling and reinstalling the AppSheet app is sometimes the simplest way to get them to restart the AppSheet app.

Sometimes users will uninstall and re-install the shortcut icon for their app. This does nothing useful. At best, it will refresh the shortcut icon logo.

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