TROUBLESHOOTING

How to solve problems and strategically debug your app.

22 articles in this collection
Written by Santiago Uribe Montoya, Praveen Seshadri, and Peter Dykstra

Troubleshooting: The Essentials

In the app building process, sometimes you run into problems and errors. Here's how to get started with solving them.

Written by Santiago Uribe Montoya
Updated over a week ago

General

The App is Not Runnable

What's causing this error and how to fix it.

Written by Santiago Uribe Montoya
Updated over a week ago

Why is my app blocked for my users?

If your users see a message that the app is blocked, here's why and what you can do about it.

Written by Santiago Uribe Montoya
Updated over a week ago

Errors and Warnings in the Editor

How to troubleshoot for common editor errors and warnings.

Written by Santiago Uribe Montoya
Updated over a week ago

Plan Upgrade Required

What to do when you get this notification.

Written by Santiago Uribe Montoya
Updated over a week ago

My Users Are Not Able to Access the App

How to troubleshoot when your users can't access your app.

Written by Santiago Uribe Montoya
Updated over a week ago

Changing column names and their side-effects

How to rapidly determine the effects of changing column names

Written by Praveen Seshadri
Updated over a week ago

Debugging Your App

Errors and Warnings During Sync

Understanding errors and warnings that occur while Syncing.

Written by Santiago Uribe Montoya
Updated over a week ago

Sync, Restart, or Re-install AppSheet

Understand the difference between syncing, restarting, and re-installing the AppSheet app.

Written by Santiago Uribe Montoya
Updated over a week ago

Images or files that do not load

What to do when the app won't show your images or serve your files.

Written by Praveen Seshadri
Updated over a week ago

Resetting AppSheet

How to reset AppSheet and what resetting will do.

Written by Santiago Uribe Montoya
Updated over a week ago

Rows Are Missing When Reading Your Spreadsheet

What to do if some rows are missing when your worksheet is read

Written by Santiago Uribe Montoya
Updated over a week ago

App Changes Are Not Captured in the Spreadsheet or the App

What to do if changes are not captured.

Written by Santiago Uribe Montoya
Updated over a week ago

Application Crashes and Errors on Mobile Devices

What you can do to resolve issues with app crashes.

Written by Santiago Uribe Montoya
Updated over a week ago

Workflow or Report Problems

Dealing with Workflow or Report problems

Written by Santiago Uribe Montoya
Updated over a week ago

Audit History Performance

Written by Santiago Uribe Montoya
Updated over a week ago

Sharing Your Application to Troubleshoot Issues

How to share your app so that you can troubleshoot problems collaboratively.

Written by Santiago Uribe Montoya
Updated over a week ago

Issues with Specific Providers

Issues with Box

How to resolve problems with Box.

Written by Santiago Uribe Montoya
Updated over a week ago

Google Sign In Warning

Error / warning received when attempting to login via Google

Written by Peter Dykstra
Updated over a week ago

Issues with Google Drive

How to resolve problems with Google Drive.

Written by Santiago Uribe Montoya
Updated over a week ago

Recovering a Deleted Google File or Worksheet

How to recover deleted data.

Written by Santiago Uribe Montoya
Updated over a week ago

Issues with Google Sheets Formulas

Some Google Sheets formulas may not work in AppSheet

Written by Santiago Uribe Montoya
Updated over a week ago