Group 65Go to AppSheet
All Collections
TROUBLESHOOTING

TROUBLESHOOTING

How to solve problems and strategically debug your app.

Santiago Uribe Montoya avatar
19 articles in this collection
Written by Santiago Uribe Montoya

Troubleshooting: The Essentials

In the app building process, sometimes you run into problems and errors. Here's how to get started with solving them.
Santiago Uribe Montoya avatar
Written by Santiago Uribe Montoya
Updated over a week ago
General

The App is Not Runnable

What's causing this error and how to fix it.
Santiago Uribe Montoya avatar
Written by Santiago Uribe Montoya
Updated over a week ago

Why is my app blocked for my users?

If your users see a message that the app is blocked, here's why and what you can do about it.
Santiago Uribe Montoya avatar
Written by Santiago Uribe Montoya
Updated over a week ago

Errors and Warnings in the Editor

How to troubleshoot for common editor errors and warnings.
Santiago Uribe Montoya avatar
Written by Santiago Uribe Montoya
Updated over a week ago

Plan Upgrade Required

What to do when you get this notification.
Santiago Uribe Montoya avatar
Written by Santiago Uribe Montoya
Updated over a week ago

My Users Are Not Able to Access the App

How to troubleshoot when your users can't access your app.
Santiago Uribe Montoya avatar
Written by Santiago Uribe Montoya
Updated over a week ago
Debugging Your App

Errors and Warnings During Sync

Understanding errors and warnings that occur while Syncing.
Santiago Uribe Montoya avatar
Written by Santiago Uribe Montoya
Updated over a week ago

Sync, Restart, or Re-install AppSheet

Understand the difference between syncing, restarting, and re-installing the AppSheet app.
Santiago Uribe Montoya avatar
Written by Santiago Uribe Montoya
Updated over a week ago

Resetting AppSheet

How to reset AppSheet and what resetting will do.
Santiago Uribe Montoya avatar
Written by Santiago Uribe Montoya
Updated over a week ago

Rows Are Missing When Reading Your Spreadsheet

What to do if some rows are missing when your worksheet is read
Santiago Uribe Montoya avatar
Written by Santiago Uribe Montoya
Updated over a week ago

App Changes Are Not Captured in the Spreadsheet or the App

What to do if changes are not captured.
Santiago Uribe Montoya avatar
Written by Santiago Uribe Montoya
Updated over a week ago

Application Crashes and Errors on Mobile Devices

What you can do to resolve issues with app crashes.
Santiago Uribe Montoya avatar
Written by Santiago Uribe Montoya
Updated over a week ago

Workflow or Report Problems

Dealing with Workflow or Report problems
Santiago Uribe Montoya avatar
Written by Santiago Uribe Montoya
Updated over a week ago

Audit History Performance

Santiago Uribe Montoya avatar
Written by Santiago Uribe Montoya
Updated over a week ago

Sharing Your Application to Troubleshoot Issues

How to share your app so that you can troubleshoot problems collaboratively.
Santiago Uribe Montoya avatar
Written by Santiago Uribe Montoya
Updated over a week ago
Issues with Specific Providers

Issues with Box

How to resolve problems with Box.
Santiago Uribe Montoya avatar
Written by Santiago Uribe Montoya
Updated over a week ago

Issues with Google Drive

How to resolve problems with Google Drive.
Santiago Uribe Montoya avatar
Written by Santiago Uribe Montoya
Updated over a week ago

Recovering a Deleted Google File or Worksheet

How to recover deleted data.
Santiago Uribe Montoya avatar
Written by Santiago Uribe Montoya
Updated over a week ago

Issues with Google Sheets Formulas

Some Google Sheets formulas may not work in AppSheet
Santiago Uribe Montoya avatar
Written by Santiago Uribe Montoya
Updated over a week ago